How do I send an email to team members from prior years?
This can be done from your HQ! Login and select the Email tab. On the right there is a hyperlink to an ADDRESS BOOK. In the address book (pop-up window) there is a drop-down menu where you may select any of the following: Main Address Book, All Donors, Recent Donors, Past Donors, All Team Members, Recent Team Members and Past Team Members. Select Past Team Members in the drop-down – this is a list of everyone who has ever been a member of your team.
You can choose to send an email to all or to select only certain contacts. You can select all names by clicking the pen icon above all the check-boxes. Click “Send Email to Selected Contacts” (navy blue button) at the top of the list. This will pop-up a window where you can choose to personalize the email to the team member using their first, last, or full name. You will then create one email to send to all.
Check out the different email templates! They include those made for ‘team recruitment’ and ‘thanks for joining my team’ – fundraising and ‘donor thank-you’ email templates as well.
Can someone join my Team if they are already registered as an individual participant?
Yes! The person can easily make the switch from individual participant to team member themselves. They start by selecting Login on the right-hand side of the website. Once logged in, they are in My HQ. On the right there is an option to Edit My Profile. Once in the profile edit page, scroll all the way down to the bottom and there is an option that states To Join a Team, Click Here. A separate page then pops up and they can choose the Team Name from list by typing it into the search box. When they click on the oval next to your Team Name they will be automatically added to your team!
How do I edit Team Fundraising Goals & Recruitment Goals?
When you are logged in, from My HQ there is a link on the right hand side called Edit My Profile. Once there, scroll all the way down to the end and the Team Captain will have fields to edit Team Fundraising Goal and Team Recruitment Goal.
Can I edit our Team name?
Yes! Once logged in you are in My HQ, on the right, under My To Do List, choose Edit My Profile. Scroll to the bottom and you will find a field to change your Team name, then Save. This will change your Team name on the registry, but you still must change your Team name on your Team Website or Team Page. You can also do this from My HQ. Under My Website, choose Edit Team Page, and then you must adjust your Team name there as well.
I am having trouble logging in to the website … what’s wrong?
Please make sure that you are attempting to login directly from the 2012 Dempsey Challenge website: www.dempseychallenge.org . If you saved the link to your favorites LAST YEAR, please delete this and start again for 2012 by placing our website in your browser.
Please also make sure you are using a computer with the following requirements:
Web Browser Requirements: Microsoft Internet Explorer version 6 through 8
(Firefox and Safari are not recommended)
Operating System Requirements:
Computer must be running, at a minimum:
Microsoft Windows – 95, 98, NT, 2000, ME, or XP
If you are using an Apple computer, it must be OS 9 or OS 10. You also need a Windows OS emulator installed, such as the latest version of Microsoft Virtual PC.
If your computer does meet the criteria listed above and you are still experiencing difficulties, we suggest trying to login from a different computer which meets the above criteria to see if you can recreate the issue. If indeed the problem persists on a different computer that meets the criteria, please let us know.